Be a positive role model.
As a leader, your actions set the tone for what is appropriate behavior in the workplace. Exhibit actions that you want your team to emulate. You may establish rules of conduct or have expectations for how staff should behave at work and what actions will not be tolerated. The best way to encourage these specific actions is to correctly and precisely demonstrate these behaviors yourself.
Share the credit for successful projects with your team. If you make a mistake, readily admit to your error. Apologize when needed and admit when you do not have the solution to a problem. Demonstrate the willingness to seek answers from other sources. Such actions show your human side and help you gain the respect of employees and customers alike.
When you admit a mistake your employees feel safe admitting their mistakes, instead playing the “blame game.” Accepting that individuals make mistakes will create a more cooperative atmosphere in your company.
Practice effective communication.
Let your team know they may openly discuss workplace issues with you. Be approachable. Give employees your attention, keep an open mind and make eye contact as they speak, (don’t be working on your next project or email.) Maintain the confidentially of the conversation. You can build trust this way. Be sure your staff knows of your expectations for them. Quickly address any misunderstandings. Make a note of what was discussed and put in a private email to your employee, if appropriate. This will help keep misunderstandings at a minimum.
. Find a mentor.
A confident leader realizes there is always more to learn and will turn to a trusted friend or colleague for their opinion of a given issue or to receive feedback on their job performance. Seeking the advice from someone with more experience is not a sign of weakness.